Care & Support

Care & Support

The Cheshire Cat Watch is a character object — part electronics, part display, part small piece of moving art. It’s designed for thoughtful daily wear and a little attention goes a long way.

Care

• Not waterproof — keep away from water, rain, showers, and moisture

• Not shockproof — avoid drops, impacts, and sports use

• Best worn in normal daily environments

• Treat it like a special accessory rather than a rugged device

If the display ever looks smudged, gently wipe it with a soft, dry microfibre cloth.

Charging

Use the included USB charging cable. It takes 60 minutes to charge.

Battery

Cheshire Cat often operates for 90 minutes, longer with sleep time. Operate the watch on a power adaptor or portable charger for longer operating fun.

Storage

If you’re not wearing the watch for a while, store it somewhere dry and safe, away from heat, moisture, or direct sunlight.

Support

If something ever feels off, you’ll talk to a real human — the one who made it.

No ticket systems. No call centers. Just direct help.

Contact us at info@starlingwatch.com. Describe what’s happening. A photo or short video can help.

Repairs

Because each watch is made in small runs, many issues can be repaired rather than replaced. Reach out before attempting anything yourself.

What this is (and isn’t)

This is not a sports watch.

Not a toy.

Not designed for rough handling.

It is a collectible character object designed to be worn, enjoyed, and treated with care.